Checker Distributors Terms & Conditions
We’d love to do business with you! We sell wholesale only to qualified registered businesses, never to individual consumers.
To establish an account your opening order must be $300 cost. After that time the minimum order amount is $200 cost per order. To maintain an account a minimum of $1200 cost must be purchased over a 12-month rolling period and an order must be placed after establishing an account within 90 days, or the account will be closed without notice.
Click one of these links to complete an Account Application
You will receive an email copy of your completed online application. USA customers will also receive a State Tax Exemption form that will need completed and returned with a copy of your state tax registration certificate to complete the application process. Return to: Checker Credit Manager 400 W. Dussel Dr. Ste B. Maumee, OH 43537-1636, or E-mail: creditmanager@checkerdist.com, or Fax: 1.800.258.6416.
If applying for Credit Terms:
- Credit approval can take 2 weeks for references to respond.
- All orders shipped prior to credit approval will be charged to your credit card. Please call our Accounts Receivable department at 800-537-1060 ext. 181, with your credit card information. Visa, MasterCard, Discover & American Express are accepted. DO NOT EMAIL OR FAX credit card numbers.
Required Product Order Quantities
Minimum quantities are indicated on the website. These are subject to change due to manufacturer packaging and other shipping constraints.
Product Pricing
Checker Distributors makes every effort to maintain correct pricing on our website and printed material. However, we recognize errors and changes do occur. Checker is not responsible for typographical errors, misprints, or manufacturer price changes. All Prices are subject to change without notice. If you are concerned about your pricing, please contact Customer Service.
Freight Charges
We pay the freight cost on all non-freight billable items such as most notions, crafts, books, and patterns for all continental USA accounts. All customers pay freight on bolt goods, batting, stuffing, and other select items, ORM-D products, and DropShips. All freight charged items are noted with a +FREIGHT banner on the item detail page at www.checkerdist.com. International, Hawaii, and Alaska accounts pay all freight-related charges on all orders.
Ship Complete Fabric Orders
You may elect to receive a minimum of three, or more, pieces in the same fabric collection in one shipment (Ship Complete). A Ship Complete order may not contain items from other manufacturers or collections. This is not automatic and each order is treated separately. Therefore, you must notify Customer Service or your Sales Representative on each specific order you wish to receive Ship Complete. The suppliers may discontinue items or decide not to print an item without notice. When and if they do we will notify you which products cannot be shipped. We will notify you when most of the ship complete order has been received and inquire if you want a partial shipment. Ship completes may not be available with every fabric company.
Future Dated Orders
Orders may be dated to ship in the future up to (60) days from the fabric release date. This applies to new fabric collections only. We cannot guarantee an exact ship date. Future dated orders may ship (7) working days before or after the requested ship date. We make every attempt to fill your order as complete as possible.
Shipping Back Orders
Back orders are reviewed daily and accumulated back orders above $200 COST are sent out for processing. Otherwise, in stock back orders will attach to a newly placed order.
Cancellation Policy
All cancellations over $50.00 will incur a 15% cancellation fee. Fabric cancellations must be provided in writing either via email, fax, mail, or website chat. Orders canceled or refused after being shipped will be assessed a 15% restocking charge in addition to all freight. Allocated orders held over 60 days are subject to cancellation with a 15% cancellation fee. Checker reserves the right to refuse any returns. Items purchased with free ground shipping will have actual shipping charges deducted from the credit. Checker is not responsible for any delays, shortages or errors by the manufacturer.
Collection Policy
If customer does not pay all amounts when due, Customer agrees to pay Checker all costs of collection, including attorney fees of 33% of the amount due.
Return Policy
All returns must meet the following conditions. If merchandise does not meet these conditions it will be subject to a $25 fee or will be rejected upon receipt and returned at the expense of the sender. Any items included in the return MUST have been pre-authorized and listed in the original Return Merchandise Authorization (RMA). Additional items for return must be sent on a separate RMA.
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Customers must notify Checker within 20 days from the shipment date for any item/quantity discrepancies, defective product issues, or return requests.
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Product returned to Checker MUST be pre-authorized and listed in the original Return Merchandise Authorization (RMA). An authorized return label is emailed to the email address on record. Authorized merchandise must ship back to Checker within 10 business days after approval. Checker will not assume any responsibility for items returned without an approved RMA number or with an expired RMA. Any merchandise returned without an RMA, with an expired RMA, or sent from a third party location will be sent back to the customer at customer’s expense.
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Items ordered in error, not wanted, or refused are assessed a 15% restocking fee. Multiple refused orders may result in closing of account. Freight cost is the responsibility of the customer.
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Items shipped by Checker in error will be given full credit upon arrival back to Checker via the pre-paid shipping label issued by Checker’s shipping company. Damaged items received by the customer from Checker are credited once requested proof is provided.
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Returned merchandise must be undamaged and suitable for resale, currently stocked and not discontinued, in original packaging, purchased from Checker and free of any non-Checker price markings or ticketing, and non-ORM-D hazardous materials. Full shelf pack integrity must be maintained on items packed in boxes. Merchandise not suitable for resale will be sent back to the customer at customer’s expense or disposed of with no return credit issued.
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Returns of drop shipped merchandise must be approved through Checker and are not to be shipped back to the manufacturer, unless directed by Checker. Certain manufacturers have specific return and warranty instructions and additional instructions may be provided for returns or problems with items from these manufacturers.
Return Process
Step 1:
Contact Checker within 20 days of the ship date for any discrepancies, defective items, damaged items, or return requests.
- Contact your local Checker Sales Rep
- Email custservice@checkerdist.com
- Live Chat – Available Monday – Friday 8:00 am- 5:00 pm EST
- Phone 800-537-1060 ext. 198
- Fax 800-258-6416
- Invoice or Shipment number located on Packing List
- Item number(s) and quantity
- Reason for return
- A Picture of the defective/damaged item, when applicable
Step 4: Safely and properly package the merchandise for shipping. Include a copy of the invoice or packing list and secure the RMA label on outside of box. If you were instead issued a return label, affix that to the box and hand the box to any FedEx driver or drop off at any FedEx shipping point. If you have not received a return label, you are responsible for the freight expense back to Checker and may ship it via your preferred carrier.
Step 5: Upon receipt of your package, Checker will inspect the goods and issue a credit. Please be aware that returns must follow the guidelines in Checker’s Return Policy. You will receive a credit memo in the same manner in which you receive your invoices.
